Discount Link tinyurl.com Customer Reviews: "My wife picked out this elliptical for herself as a gift, and after reading the reviews and doing some research, I honestly had some concerns. Some people were complaining that the machine arrived damaged and that it was flimsy, etc. I thought, for the price, I might be better off buying something used that was currently being used as a clothes rack. However, as this was a gift, I decided "new" was a better option. When the box arrived, quite quickly I might add, it was pretty beat up and had a nice sized gash in one side. I thought I was in trouble. This is exactly the same complaint others had expressed and seemed usually to lead to disaster. Upon opening the box however, I was pleasantly surprised to find that the machine was nicely packed and the pieces unhurt. I set about putting it together and the love affair began... All the parts were there, the nuts and bolts shrink wrapped to a piece of cardboard describing what they were, it came with workable tools to assist in assembly, and the instructions were easy to follow. Sure it took a bit to get it together, as expected, but once it was done it functioned smoothly and felt very solid. It's a more compact device than many others we looked at too which is perfect for the little space we have to keep it in. What a great machine! Granted, we haven't had it for very long, but I am guessing that with moderate use, it will hold up fine. In all, we are very pleased with this ...